Mission Statement

Mission

The mission of Menlo Medical Clinic (MMC) is to provide the mid-peninsula community excellent primary and multi-specialty health care in a personalized fashion at affordable rates. MMC leads in providing health care in a multi-specialty setting.

Goals

• To ensure that patients feel cared for in all areas of our service from the moment they call for an appointment with a doctor, until their insurance is billed and payment received.
• To provide a professional and fulfilling work environment for employees and physicians that provides a fair income and allows a good quality of life.
• To provide value to Stanford Hospital & Clinics, both professionally and economically.

Key Values and Beliefs

• We will care for patients as we would wish to be cared for ourselves.
• Integrity at every level will not be compromised.
• We will strive to deliver maximum value for every dollar spent.
• We value the personal lives of our employees and physicians.
• We value excellence in medical education at all staff levels.
• We recruit, train and re-train physicians and support staff to the highest level of service.
• We promote a family-like sense of common purpose within the clinic.
• We provide an efficient and pleasant environment to enhance caring for our patients.
• We provide the highest quality customer service, which addresses the customer's medical and financial issues.