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Mission Statement

Mission

The mission of Menlo Medical Clinic (MMC) is to provide the mid-peninsula community excellent primary and multi-specialty health care in a personalized fashion at affordable rates. MMC leads in providing health care in a multi-specialty setting.

Goals

  • To ensure that patients feel cared for in all areas of our service from the moment they call for an appointment with a doctor, until their insurance is billed and payment received.
  • To provide a professional and fulfilling work environment for employees and physicians that provides a fair income and allows a good quality of life.
  • To provide value to Stanford Health Care, both professionally and economically.

Key Values and Beliefs

  • We will care for patients as we would wish to be cared for ourselves.
  • Integrity at every level will not be compromised.
  • We will strive to deliver maximum value for every dollar spent.
  • We value the personal lives of our employees and physicians.
  • We value excellence in medical education at all staff levels.
  • We recruit, train and re-train physicians and support staff to the highest level of service.
  • We promote a family-like sense of common purpose within the clinic.
  • We provide an efficient and pleasant environment to enhance caring for our patients.
  • We provide the highest quality customer service, which addresses the customer's medical and financial issues.